25 years: Systems specialist
The road to hell is paved with good intentions, or so they say. In the first video of this series, Paul Orlando lays down the basics for what a system is and explores how second-order thinking leads to unintended consequences and system surprises.
The road to hell is paved with good intentions, or so they say. In the first video of this series, Paul Orlando lays down the basics for what a system is and explores how second-order thinking leads to unintended consequences and system surprises.
A system is a collection of parts that relate to each other, with a boundary. Understanding what those parts are, how they are related or connected, and what behaviour we might see can be surprising - and therefore lead to unintended consequences. Unintended consequences can be defined as when we take an action and the result is something other than we expected. This is usually caused by failure to consider the outcomes of the outcomes.
Key learning objectives:
Learn what a system is
Define unintended consequences
Understand first and second-order thinking