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The Science of Climate Change

Climate change is no longer a distant threat or just a possibility, it is now a reality for all of us. In this pathway, Kevin Trenberth, a renowned climatologist, delves into the science behind climate change. He first introduces the climate system, its main components and forces.

Tackling the Plastic Crisis

Plastic pollution is by far the biggest threat to our oceans and this remains an incredibly tough problem to solve. Plastic credits could potentially serve as one of the much needed solutions for this crisis.

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The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

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Featured Pathways

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The Science of Climate Change

Climate change is no longer a distant threat or just a possibility, it is now a reality for all of us. In this pathway, Kevin Trenberth, a renowned climatologist, delves into the science behind climate change. He first introduces the climate system, its main components and forces.

Tackling the Plastic Crisis

Plastic pollution is by far the biggest threat to our oceans and this remains an incredibly tough problem to solve. Plastic credits could potentially serve as one of the much needed solutions for this crisis.

More pathways

Book a demo

Pricing

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Plans & Membership

Our Platform

Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

Interactive learning

Engage with our video hotspots and knowledge check-ins

Testing & certification

Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

Integrations

Connect Sustainability Unlocked to your current platform

Featured Content

More featured content

The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

More featured content

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Error Management I

Error Management I

Mandy Hickson

25 years: Ex-RAF pilot & leadership expert

In this video, Mandy explores creating an effective ‘Error Management System’ to respond efficiently and effectively to mistakes. Mandy discusses why human error is normal and describes some of the philosophy around them.

In this video, Mandy explores creating an effective ‘Error Management System’ to respond efficiently and effectively to mistakes. Mandy discusses why human error is normal and describes some of the philosophy around them.

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Error Management I

8 mins 8 secs

Overview

How do we behave during situations of rapid change? How accepting are we of our limitations and do we sometimes just think we are ‘too good’ at what we do to make errors of judgement?

Key learning objectives:

  • Define error

  • Understand what an effective error management system looks like

  • Learn the two types of active errors

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Summary

How do you define an error?

It’s a consequence of human involvement which causes deviation from intentions or expectations. In other words… it's down to us. Errors are skill-based failures that occur at the point of execution. An individual either does not possess the skills to perform a task or is undertaking a highly routine task that leaves him/her prone to slips and lapses.

What does an effective Error Management System look like?

It removes error-promoting situations, can improve defences and enables people to make effective risk-based decisions in all that they do within an organisation. The philosophy is to accept human error as normal in all organisational systems. It classifies the different human error types and their causes and can help build qualitative reporting trends. Most importantly, it enables organisations to understand therefore manage human-in-the-system risk.

What are the two types of active errors?

1. Unintended actions

  • Slips (an attention failure - for example, getting into your partners car and attempting to turn the windscreen wipers on, only to carry out the same action that you would have done on your own car, and you turn the headlights on)
  • Lapse (a memory failure) how many times have you intended to post a letter, popped it on the passenger seat and then arrived at your destination with it still there

2. Intended actions

  • Mistakes are typically knowledge or rule-based and involve failures in planning or decision making. Either an individual does not possess the knowledge to undertake a task or there are issues with inadequate or ambiguous rules and procedures
  • Violations are motivation-based and usually involve an intentional decision by an individual to deviate from the applicable rules and procedures

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Mandy Hickson

Mandy Hickson

Mandy Hickson was one of the first female fighter pilots in the Royal Air Force having joined in 1994. Mandy has over 25 years experience within aviation, operating in hostile environments, including patrolling the ‘No Fly’ zone, flying over 50 combat missions over Iraq. Drawing on her experience of calculated risk-taking, leadership, decision-making under pressure and the critical role of the human in the system, Mandy now transfers these lessons from the cockpit to many other management and leadership contexts.

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