25 years: Behavoural science & conduct
Analysing the DNA of a firm through the novel but valuable behavioural lens allows culture auditors to highlight previously unseen issues just as a conventional audit does, but it also helps to design new ways of behaviour, intervening where there are abusive, neglectful or irresponsible business practices, in order to deliver real improvement to business value and staff engagement. This is due to the fact that conventional audits tend to overlook human limitations and will blame control failures on lack of human skill or failure of will. They fail to consider the fact that controls may have failed due to certain cultural drivers, which a culture audit should pick up.
Analysing the DNA of a firm through the novel but valuable behavioural lens allows culture auditors to highlight previously unseen issues just as a conventional audit does, but it also helps to design new ways of behaviour, intervening where there are abusive, neglectful or irresponsible business practices, in order to deliver real improvement to business value and staff engagement. This is due to the fact that conventional audits tend to overlook human limitations and will blame control failures on lack of human skill or failure of will. They fail to consider the fact that controls may have failed due to certain cultural drivers, which a culture audit should pick up.
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13 mins 2 secs
Analysing the DNA of a firm through the novel but valuable behavioural lens allows culture auditors to highlight previously unseen issues just as a conventional audit does, but it also helps to design new ways of behaviour, intervening where there are abusive, neglectful or irresponsible business practices, in order to deliver real improvement to business value and staff engagement. This is due to the fact that conventional audits tend to overlook human limitations and will blame control failures on lack of human skill or failure of will. They fail to consider the fact that controls may have failed due to certain cultural drivers, which a culture audit should pick up.
Key learning objectives:
Learn the differences between the conventional business audit and culture audit
Understand some cultural drivers that may cause control failures
Outline some culture tools essential to conduct a culture audit
This content is also available as part of a premium, accredited video course. Sign up for a 14-day trial to watch for free.
This content is also available as part of a premium, accredited video course. Sign up for a 14-day trial to watch for free.