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The Science of Climate Change

Climate change is no longer a distant threat or just a possibility, it is now a reality for all of us. In this pathway, Kevin Trenberth, a renowned climatologist, delves into the science behind climate change. He first introduces the climate system, its main components and forces.

Tackling the Plastic Crisis

Plastic pollution is by far the biggest threat to our oceans and this remains an incredibly tough problem to solve. Plastic credits could potentially serve as one of the much needed solutions for this crisis.

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The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

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The Science of Climate Change

Climate change is no longer a distant threat or just a possibility, it is now a reality for all of us. In this pathway, Kevin Trenberth, a renowned climatologist, delves into the science behind climate change. He first introduces the climate system, its main components and forces.

Tackling the Plastic Crisis

Plastic pollution is by far the biggest threat to our oceans and this remains an incredibly tough problem to solve. Plastic credits could potentially serve as one of the much needed solutions for this crisis.

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+1,000 expert presented, on-demand video modules

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Keep track of learning progress with our comprehensive data

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Engage with our video hotspots and knowledge check-ins

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Gain CPD / CPE credits and professional certification

Managed learning

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The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

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Internal and External Culture Assessment Tools

Internal and External Culture Assessment Tools

Roger Miles

25 years: Behavoural science & conduct

In part one of this video Roger described how conduct regulators are introducing culture measurement from 2021 onwards. In this video, he takes a deep dive into culture assessment and reporting tools and explains both internal and external tools required for cultural assessment.

In part one of this video Roger described how conduct regulators are introducing culture measurement from 2021 onwards. In this video, he takes a deep dive into culture assessment and reporting tools and explains both internal and external tools required for cultural assessment.

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Internal and External Culture Assessment Tools

14 mins 8 secs

Key learning objectives:

  • Identify the external tools for culture assessment

Overview:

The change in the style of engagement , from the old senior managers regime and conduct risk to the new culture assessment, adds a layer to the existing conduct assessments. Faced with a shift in the style of interaction with conduct regulators in the UK and other conduct jurisdictions, new analytic tools that are more predictive and can assist firms in intervening sooner to prevent any culture wobbles or early signs of misconduct are required.

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Summary

What are the internal tools for culture assessment?

To stop any wobbles in culture, or early signs of misconduct, firms should look into using better indicators. Starting at a headline level the firms should already be doing staff surveys, which look at the sentiment among employees – asking people to “self-report how they’re feeling”. People aren't always good at recognizing how they feel because most employees don't have any formal training in psychology. To overcome that problem, it’s better if you can put more effort into compiling your reporting indicators based on direct observation.

It is important to look into  human factor MI which include measures for psychological safety, cognitive diversity, leadership character assessment and various others. Firms have got various tools for culture assessment measures and they’re playing with these in their own experimental space. Some of these assessment tools we can take a quick look at here:

  • Ivey Leadership Character Assessment -  UK conduct regulator promoted this tool at a series of events during 2020. This assessment is all qualitative, about the values that leaders have and exhibit, their ability to get on with teams and to motivate people and so on. The Ivey model assesses the character strengths and weaknesses of your firm’s leaders.
  • CultureScope tool - This uses 15 scalar pairs of behaviour factor assessments to pinpoint contrasts between individuals’ frontline perceptions, that is how you or any other person or team is getting on in your firm, contrasted against and firm-wide values. Where are the gaps and mismatches in terms of what the firm says it’s doing and what people individually perceive is happening? So, it’s a kind of very sophisticated gap analysis that equips you for better culture change.

What are the external tools for culture assessment?

  • Glass Door - asking ex-employees and indeed current employees what they think of you.
  • Trust Pilot - asks the customer for any service and what their experience was of that service and whether they trusted the service as provided.
  • Violation Tracker - Any potential employee may well check before coming to a job interview, this looks at each firm’s public track record of, violating rules of conduct, and other general rule-breaking.
  • Did They Help?.com - It is an informal consumer-driven online metric that’s essentially saying:  How good was this brand, or even senior individual, at dealing with the consequences, particularly for ordinary people.

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Roger Miles

Roger Miles

Roger researches behavioural risks in organisations, and advises senior leaders on how best to communicate risk and conduct matters. Previously, Roger ran risk communication programmes for professional bodies and the British Government. He now runs industry-level Academies for Conduct and Culture, and produces workshops with financial firms.

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