The FEAST Framework I

Christian Hunt

25 years: Behavioural science & compliance

In the third video to this series, Christian introduces the FEAST framework, identifying the components behind it, and how they can be used to influence behaviour.

Sustainable Working

In the third video to this series, Christian introduces the FEAST framework, identifying the components behind it, and how they can be used to influence behaviour.

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The FEAST Framework I

9 mins 46 secs

Key learning objectives:

Learn about the Behavioural Insights Team
Understand how to deploy the components of FEAST, a 5-part Behavioural Framework
Learn the individual concepts behind FEAST & how they can be used to influence behaviour

Overview:

To deploy Behavioural Science (BeSci) effectively, we need to understand the drivers of human behaviour. These are varied and complex, but often highly predictable. By using a simple framework, based around the word FEAST, we can understand what the key drivers are, and how we can influence them.

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Summary

What is the Behavioural Insights Team?

The Behavioural Insights Team (‘BIT’) are a social-purpose company, originally set up by the UK Government in 2010 to deploy BeSci across the public sector. If you live in the UK, the chances are that you’ve seen a campaign that BIT has been involved in creating.

BIT developed the original EAST framework, on which the FEAST framework that is explained in these videos is based.

What does ‘Fair’ mean in the context of the FEAST framework?

The FEAST Framework begins with the concept of ‘Fairness’. To ensure that our target audience doesn’t feel manipulated, it is essential to reflect on whether what we are trying to persuade them to do is fair. Not just from our perspective, but also theirs.

What does ‘Easy’ mean in the context of the FEAST framework?

The easier we make something, the more likely it is that our target audience will do it. Conversely, if we want to discourage people from doing something, then making it harder, makes it less likely that they will do it.

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Christian Hunt

Christian is the founder of Human Risk, a Behavioural Science led Consulting and Training Firm. Previously, Christian was Managing Director at UBS, and Head of Behavioural Science (BeSci), within the Bank’s Risk function. Prior to joining UBS, he was Chief Operating Officer at the UK’s Prudential Regulation Authority.

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