Tools and Techniques to become a better Listener
Debbie Taylor
25 years: HR & Management
In the sixth video of this series on "Active Listening", Debbie provides us with a number of tools and techniques to become a better listener.
In the sixth video of this series on "Active Listening", Debbie provides us with a number of tools and techniques to become a better listener.
Tools and Techniques to become a better Listener
9 mins 5 secs
This video provides a number of tools and techniques to become a better listener.
Key learning objectives:
How does ‘not interrupting’ improves listening?
What is ‘empathetic understanding’ and how does it help better listening?
What is ‘forming reflections’ and how do they help better listening?
What is’ feeling felt’ and how does it make for better listening?
Debbie Taylor
06:55
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