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The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

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The Science of Climate Change

Climate change is no longer a distant threat or just a possibility, it is now a reality for all of us. In this pathway, Kevin Trenberth, a renowned climatologist, delves into the science behind climate change. He first introduces the climate system, its main components and forces.

Tackling the Plastic Crisis

Plastic pollution is by far the biggest threat to our oceans and this remains an incredibly tough problem to solve. Plastic credits could potentially serve as one of the much needed solutions for this crisis.

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Expert led content

+1,000 expert presented, on-demand video modules

Learning analytics

Keep track of learning progress with our comprehensive data

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Engage with our video hotspots and knowledge check-ins

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Gain CPD / CPE credits and professional certification

Managed learning

Build, scale and manage your organisation’s learning

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Connect Sustainability Unlocked to your current platform

Featured Content

More featured content

The Scale of the Net Zero Challenge

The price of meeting net zero is estimated to be between $100-150 trillion over the next 30 years. Regardless of this cost, we need to reach net zero before climate change does irreversible damage to the environment and the economy.

ESG, Sustainability and Impact Jargon Buster

ESG, sustainability, impact… they all just mean green, right? Not quite. Despite being used often interchangeably, there are distinct differences between these terms.

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A framework for clear conversations

A framework for clear conversations

Vix Anderton

Wellness & productivity specialist

Conflict can be a positive force in relationships, driving creativity and good decision-making.

Conflict can be a positive force in relationships, driving creativity and good decision-making.

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A framework for clear conversations

4 mins 14 secs

Overview

Conflict can be a positive force in relationships, driving creativity and good decision-making.

Key learning objectives:

  • How can conflict be positive in our relationships?

  • How can I transform a challenging conversation into a constructive one?

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Summary

When we have the right skills around constructive conversations, we can learn to transform conflict into teamwork, by knowing each other better. Conflict can transform into creativity because it points to those places that need oiling. It helps us know our own boundaries, wants and needs and to understand those same things in the people around us. Ultimately, it helps build connections by clearing out those things that might otherwise fester and affect our relationships in a negative way. 

Once we begin to view conflict as a doorway to greater connection, clarity, and teamwork, a simple yet monumental shift occurs. The internal messages of ​“This should not be happening” and ​“Who is to blame?”​ change to ​“What is happening here”​ ​and “what growth, connection, or clarity can come out of handling this with skill?” 

This is a framework that you can use to transform conflict into connection:

C - Consent and Context. As we explored in a previous chapter, share your WHY and what you WANT from the conversation, HOW you want the conversation to go and is NOW a good time, before you share the WHAT. The power of making this explicit is that we can get people’s buy-in to the conversation. Of course, you have to be prepared for the person to say no too!

L - Lead with Data. Share your experience. Start with objective facts about the situation and what you observed before sharing the impact and how you feel. Remember to use I statements.

E - Explore. What is the other person’s perspective? How do they feel? Remember those superhero listening skills from video 2 – reflecting, sharing impact and so on. This could actually be several rounds of listening and sharing. Ask questions like “How does this sit with you?” , “How did this situation feel to you?”, “Can you tell me what you were thinking?”, or “Is there more you’d like to share?”

Sometimes, their perspective might be difficult to hear so don’t be afraid to ask them to slow down or to take a break if you need to re-center. There is no rush when it comes to listening and understanding. It’s important to remember that listening to someone else’s point of view doesn’t mean you’re making them right and you wrong. This stage is about seeking to understand how the world looks from where they stand. 

A - Agreement. Where is the overlap in your perspectives? Where can you agree? Remember, prioritise connection over content – if all you care about is being right, then you’re competing, not collaborating.  Look for a win-win scenario and find the common ground. 

R - Resolution. What are the next steps?  “What would you like to do next?” “When shall we review this?” or “is there anything you’d like from me?”. Include some Recognition or appreciation here too.

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Vix Anderton

Vix Anderton

Vix is dedicated to helping individuals and organisations achieve meaningful and sustainable change through evidence-based research, practical planning, red-teaming and coaching. Vix is an accredited Mental Health First Aider, ICF-certified life coach and yoga teacher, Vix loves to draw on psychology, neuroscience, and behaviour change research as well as Eastern philosophies and traditions to inform her work.

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